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A New Way Counseling

Substance Abuse, Alcohol Addiction, Addiction Treatment Centers, Drug Addiction

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Website | (208) 233-4634
809 N Arthur Ave, Pocatello, ID 83204, USA

Opening Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of 809 N Arthur Ave, Pocatello, ID 83204, USA
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Google Rating: 3.7 out of 5 stars (7 total ratings)

Happily Married
5 Star
I love this place for a couple of reasons. It has great counselor's, and the groups that they have are so helpful! You should definitely go if you're struggling!
Wednesday 15th July 2020
brenda carnahan
1 Star
Not very well monitored of residence,ones that can leave for days,and not be held responsible for their actions of using,and criminal actions.
Wednesday 2nd December 2020
Katina Maroudas
1 Star
I went there today feeling at the end of my rope. I was just asking the manager when my counseling was going to start. She took FULL advantage of being outside with me, and said in a very confrontational way, Who told you you could come back? Then she said, I don't have time to talk to you. They REALLY take sides of other clients, they say they won't talk about disagreements we have, but the way they treat one person, compared to another , says it all without saying a word. I walked in there and was trying to communicate that I wanted to start off in a clean slate , let's forget about the past, and the manager refused to work anything out with me asked me to leave, knowing full well that I've been fighting suicidal thoughts. She was condescending and asked me if I needed to go to the hospital, knowing that the only thing I needed was support again. She made me feel worthless , unloved and not cared about. I did point out that the way she came at me with the You did this statements , encouraged me to be on the defensive. I also asked her how were the clients there going to learn assertion, when the staff is so aggressive. I really liked my caseworker there, but won't be talked down to or belittled. I have been going through a med wash and other very serious health problems. She said, We will talk tomorrow, when I was having the crisis today. Sometimes there is not a tomorrow. I refuse to go to this center again, I was hurt beyond belief there , and you're right, worst treatment center EVER.
Tuesday 24th April 2018
Bim
5 Star
Good people wanting to help good people who might not believe that they are.
Thursday 12th March 2020
louis taylor
4 Star
I went there for an eval, and they were very polite, but took about 20 to 30 minutes after my appointment time to be seen, and took a while to send my results to the out of state dui program I needed the documents to go to. I cant say whether or not to recommend them, but I did like being there.
Sunday 4th November 2018