Gaudenzia Coatesville

Diversity, engagement and belonging remain at the core of Gaudenzia’s values. To be engaged, you must feel included and valued. We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. We believe diversity drives innovation, so building a culture where difference is valued and the diverse voices of our employees are heard is essential. It fuels our passion and connects us closer to our clients and the communities we serve. Our network of partners works closely with our patients to create solutions that pave the way to positive change. Coupled with our extensive experience and commitment to affordable treatments, our programs see higher annual completion rates than similar programs worldwide.

Abena Millette
1 Star
Had an appointment by phone and was rudely told that it was switched to in person. When I called to find out why I hadn't received a call I was rudely handled by Desiree the director of the program. She then told me if I wanted to complain to Google the HR number to complain... AND GUESS WHAT DESIREE.... I DID JUST THAT .. I WILL POST AFTER THEY SPEAK WITH HER OFFICE. YOU CAN'T TREAT US ALL LIKE WE STILL USING DRUGS SOME OF US WERE EDUCATED DURING OUR USAGE SO WE HAVE THE ABILITY TO FOLLOW UP AND HOLD YOU ACCOUNTABLE!!!!!!!!!!
Friday 21st May 2021

Thandeka Shoriwa
1 Star
One of the counselors Shannon was doing well with my husband. He worked with him for over a year and then out of the blue made a 360 and was not understanding anything he had to say. My husband was unable to attend one meeting due to work. He could not leave without another person coming to relieve him. He called his counselor, he didn't pick up and he left a message. He didn't get a call back. Another week the weather was horrible and traffic was backed up. He called his counselor again and left a message that he'd be running a couple of minutes late. Guess what the counselor did??? He told him he had to start over a year worth of work because he was not showing up and he was coming in late!!! All these factors that made my husband late and not able to show up for only two sessions were beyond his control. And then people wonder how people stay in this cycle and relapse, it's because of the counselors. I swear they try to keep people in their programs. It was a demotivation factor for my husband. He really wanted to quit. Because how could a person base unforeseen circumstances on a year worth of work???? I truly was infuriated by the conduct of this counselor. I hope he does not do the same to a person who doesn't have a support system to help him through. I'm sure if my husband had no one he would have given up and who knows what kind of trouble that would get him just because of one person who doesn't take people's circumstances into consideration.
Friday 3rd February 2017

Edward Everett
1 Star
This pace is horrible... The staff when my wife and I were clients about 2 years ago was very unprofessional...The Counselors couldn't run a meeting to save their life... Sherri, Tom and especially Meg, who has no personal addiction experience, were not qualified to guide a guide dog , much less a recovering addict...if you are serious about your recovery go somewhere else.
Thursday 8th August 2019

Dawn Merkel
5 Star
Gaudenzia can help save your life, if you give it a chanch. One day at a Time...
Thursday 16th March 2017