Recovery Works Columbus

Greg Topps
1 Star
If I could leave a negative star review I would. On Thursday morning 3/31/22 7:30AM I brought my girlfriend in for treatment, as that was the time they'd set for her arrival. We sat there in the lobby for over an hour with little to no interaction with the staff. My girlfriend became physically ill while in the waiting room, and the woman at the front desk just ignored her, and when we did finally try to ask her for help, she put her head down, turned around and walked away like we weren't even there. When she finally was admitted, I felt as though our goodbye was rushed as I was being motioned by the nurse to hurry it up. Here is a woman who was seeking help, scared, and her one present support pillar was being rushed out the door. I understand you have a job to do, but show some compassion. From there it only got worse. At around 1PM that day, I got a call from my girlfriend, stating that the rehab facility took her to the hospital to detox. She was to be picked back up the next morning...that didn't happen. Then it was 1PM...didn't happen. Then 7PM...didn't happen. I called you, left you a message which went unreturned. She called, her nurse at the hospital called, their on-staff social worker called, and NO RESPONSE despite several attempts. Then when she was finally picked back up to go to back to your facility, upon arrival she was told that her bed was given away to another patient, her belongings were moved around, she had books that were missing, and she was told that she was never actually admitted to your facility and her admission paperwork was discarded. If she wanted to be admitted, she would have to go through all of the admission paperwork and testing again...only to be told that you didn't have a bed for her. When you finally did have one, it was rooming with a mentally unstable woman who immediately motioned to cause her physical harm. You are an absolute joke. Shame on you for treating her like that. She is a human being who on her own, sought treatment for her disease. I am absolutely appalled at this. You can believe that paperwork is being filed against you by both my girlfriend and Mount Carmel St. Ann's where you abandoned her for nearly 48 hours. You should be shut down if this is how you "treat" people.
Saturday 2nd April 2022

Chris Turner
5 Star
Great place to go I did the 28 days there and then the php housing also went to sober living house after. I am still to this day clean and sober. Only issue I have ever had from this place was after I got back home I've tried to get medical records for a shot I got while leaving there and it's been really hard to get those documents but I'm working on it still. My date that I got sober is June 30th 2021 and from my own hard work and Recovery Works help it's been possible to remain drug and alcohol free and have a better life. Thank you and I hope one day you will have me come share my story there with others
Wednesday 23rd February 2022

Brandon Kennard
1 Star
This place is the absolute worst place I've ever been to for inpatient facility. And I've been to a few. The migration. Is a ra cost against white people! The staff are inconsiderate, and act like we are in a jail! I felt like a hostage. I'm also homeless and they knew this and still kicked me out for not wanting a psych eval.!! Do not go, or send family! Trust me.
Saturday 19th March 2022

David Henderson
1 Star
I am a family member of someone who is currently at this place. The way that I and my son have been treated for trying to get in touch with his mother, is horrible. I do not believe any of these reviews of a three-star and above. I am filing a complaint today with the Better Business Bureau. You are not allowed contact with your loved one, to be able to get a status update? Ridiculous. I feel the need to get an attorney and go after this rehab center. More of a brain washing center than rehabilitation.
Tuesday 18th January 2022

Athanasios Dourlas
5 Star
The Absolute Best Nurses and RA’s as well as the Entire Staff!! I Thank All of You from the bottom of my Heart!!! 5 star ⭐️ thank you for being there for me when I needed you the most!! See you soon thank you
Saturday 13th November 2021